Integral Growth
Integral Growth
Retreat Center Service Design
We identify the key customer interactions, business processes, goals, challenges, technologies, and opportunities - throughout each stage of your business model. This comprehensive and holistic view of your center's main revenue generation model and service delivery methods results in a rich organizational framework to develop successful strategies and initiatives.
Service Design Consultations
1
Mapping
In this consultation we create a rich map of your current customer journey and identify opportunities for new value creation at each stage of your retreat host and guest process.
2
Designing
Includes everything in 1 plus the creation of a service design blueprint - redesigning your customer journey to form inspired partnerships with your retreat hosts and participants.
3
Serving
Includes everything from 1 + 2 plus an actionable change management roadmap and support calls for your team. This helps your retreat center realize the value of our work faster.
Our Process
1 / Discovery and Alignment
All client work begins with a clarity call where we explore the top priorities of your retreat center and if we're in alignment to support your growth and mission.
2 / Consultative Process
We prioritize successful partnerships and only work with a handful of clients at a time. We work with your retreat center primarily by video conferencing.
3 / Deliverables and Integration
Deliverables for your service design or other consultations are received and are reviewed together with your team. Further support for change management may be available for your retreat center.
What to Expect
Exploring a Partnership
• 1-2 calls to explore and confirm work together.
• Proposal Delivery + Review
• Confirm + Schedule Consultation
Working Together - Consultation Progression
• Assign a dedicated Project Lead at your Retreat Center
• Mix of Individual + Group Meetings
• Agreed upon Budget and End-Date
• Non-billed weekly stand-up meetings
Deliverables and Future Work
• Delivery of Key Asset
• Executive Summary
• Prioritization + Review with your team
• Optional Support for Change Management