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Are visitors dropping off before booking a retreat?

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Make the first step effortless

We provide a structured assessment of your website's retreat signup and booking journey, covering:

Website Booking Flow

• Marketing with Heart-Led Empathy

• Pain to Promise - Message Overview

• Usability, Clarity, Friction Points Assessment

Signup Process Optimization

• Landing Page Review

• Booking Page and Pricing Review

• Deposits, Discounts, Payment Plan Review 

Nurturing Inspiration

• Pre-Arrival Journey Review

• Post Departure Review

• Future Engagement Review

Why This Matters For Your Retreat Center

Deliverables

Timeframe: 1-2 weeks

Deliverables: 3 Assets

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1 / Visual Customer Journey Map

This is a digital whiteboard highlighting key touchpoints in your processes and opportunities for marketing and sales improvements.

2 / Comprehensive Guest Signup Experience Report

Detailed findings covering your web pages, signup process,

and pricing methods with actionable recommendations.

3 / Inspire and Nurture: Content Report

Detailed overview of your signup materials, including an

assessment of your pre-arrival and post-departure content

focused on empathy with your guest experience. 

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Design Journeys For Impact

Going on retreat is a courageous commitment to deep change. Your customer journey should be intuitive, supportive, and inspiring. Let's explore creating a seamless process that elevates your service and impact. We begin with a hassle-free call to see if we're a good fit for you.

Retreat Consultant

My name is Steven Strom

For over six years, I’ve worked closely with retreat centers worldwide, helping them streamline their operations, enhance their guest experience, and grow their bookings. As a sales executive at Retreat Guru, I played a key role in expanding the platform’s reach, personally onboarding over 300 retreat centers and guiding them in optimizing their registration and payment processes. My expertise in service design, customer journey mapping, and conversion optimization has allowed me to identify friction points in booking systems and implement strategies that improve both guest satisfaction and revenue. Beyond software implementation, I’ve worked with retreat leaders and venue operators to create seamless, inspired customer journeys that align with their mission and values. This deep commitment to the retreat space has given me a firsthand understanding of the challenges centers face—and the opportunities they can leverage to elevate their impact.

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